Assertive Communication
Intended audience
- Middle and Top Managers
- First-time managers
- Team members
Topics
- Communication
- Conflict
Objectives
- Assertive, passive and aggressive communication
- Harmonizing verbal, paraverbal and nonverbal communication
- What stands behind every type of communication
- Conflict resolution
- How to be an assertive person
- How to become an active listener
- Identifying our own emotions while communicating with others